Saturday, April 20, 2019
Sexual Harassment in the Hospitality Industry Research Paper
Sexual Harassment in the Hospitality Industry - Research Paper casecated that internal harassment occurred when there is opportunistic exposure of genitals inappropriate touching whenever the object is in a close contact excessive talks on sexual matters for erotic gratification and that troublesome spontaneous erections happen. Schneider et al. (2007) pointed that these are at times difficult to interpret specially if ambiguously illustrated as a behavior intimating sexual advances within the context of contrapower harassment. Oxford Economics (2010) defined hospitality industry from the perspective of macro-micro thriftiness as the provision of accommodation, meals and drinks in venues where the consumption happened outside homes and as such, as business, offered services that are conducive to national or world thriftiness. Most of the services here hotel accommodation and related services food and catering event management (Oxford Economics, 2010). The Commission of the Europea n Union states pointed sexual harassment destroy the working(a) environment and impose deteriorating effect on health, confidence, morale and performance of those affected by it (Advocates for Human Rights, 2007). It hinders the beneficial integration of women at the market (AHR, 2007). It can cause anxiety and trauma which is often affecting dupes behavior and work efficiency until it could seek work elsewhere (AHR, 2007). The effects are by chance prolonged or not depending on the severity of emotional, psychological, and physical damages incurred (AHR, 2007). Thus, it can hand over ominous impact on the profitability of the company as it would diminish the reputation of the company (AHR, 2007). Studies further showed that those who have undergone sexual harassment has severe impact to their very private lives by having psychosomatic symptoms and diminished...Such is evident in leisure-based business such as in cruise lines, airlines, hotels, restaurants, bars, resorts, and t he like (Ispas, 2010). As an industry designed to get away with desired level of competitiveness, human resources ought to rediscover genuine concept of competitiveness as capitalized by managers of hospitality industry for improved and strategic hospitality services (uclea & Pdurean, 2008 Ispas, 2010).Experts posit that managers should also focus on performance and policy control to maintain quality service as decisive factors in protect the employees from harassing customers (uclea & Pdurean, 2008). Strategic orientation and raising competitiveness must be undertaken to protect employees from all types of sexual exploitation and harassments that could be employed by any customer to the workers (uclea & Pdurean, 2008 Emilian, Tuclea, Tala & Brndusoiu, 2009).Its drab to note that this industry which is contributory for national development is riddled with sad experiences that are detrimental to victim-workers and to the orbit of the company (Oxford Economics, 2010). If all of the se industries are saddled with cases, it would certainly have some severe impact to the economy as well. In UK economy for instance, there is about an estimate of 90 billion in 2010 for hospitality industry and the same has offered 46 billion to the UK economy in GVA (Oxford Economics, 2010).
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